Our Health Guarantee
All of our puppies are sent home with a complimentary veterinary check-up within 72 hours or 3 days upon receiving the puppy. Failure to have the puppy examined within agreed time period VOIDS ALL GUARANTEES. In rare instances when a puppy comes down with common health issues (within the first 10 days from purchase date), we will send you over to our designated veterinarian; we will cover vet visits and medications until the puppy gets well.
If the problem is congenital or hereditary, we offer one (1) year warranty from birth and we will replace your puppy of the same breed or a different breed of your choice with equal value. If a puppy chosen is of greater value, you will be responsible to shoulder the difference in cost. Note that the puppy MUST BE RETURNED prior to replacement. All returns for any health guarantee must be supported with a letter from a veterinarian providing an explanation as to why the puppy’s health is at risk. The letter must be supported with documentations such as lab works, x-ray, etc to show that the puppy was tested as such. All paper works such as vaccination record, registration papers must be returned to Puppy Boutique, including transfer of ownership.
Under no condition we will replace the puppy, if we are not advised of the puppy being ill beforehand, or if put to sleep without our permission. If the puppy dies of birth defect within a year from purchase, Puppy Boutique will replace your puppy under the following conditions : you must have kept the puppy under the care of a licensed veterinarian, you must have followed vaccinations necessary recommended by the veterinarian, you must provide a letter from a veterinarian stating the cause of death and provide ALL health records. (Refer to contract for details.)
All puppies have health issues. It’s just different for every breed. Note that our Health Guarantee does not cover health issues that are typical or common to the breed.
Puppy Boutique’s guarantee does not cover accidents and injuries, but we can send you home with a Pet Insurance for 30 days covering accidents and injuries. (talk to our Staff for further details)
Puppy Boutique cannot guarantee the disposition or temperament of the puppy including it’s size, weight and color now and throughout it’s lifetime.
We can not guarantee that the puppy can be used as a service dog.
We can not guarantee that the puppy can be used for showing and breeding.
ALL SALES ARE FINAL, and Puppy Boutique will not be responsible for any expenses incurred raising the puppy after sale.
We feed only high quality food to our puppies. We believe that feeding high quality food is essential to the health of the puppies – they will have a stronger immune system, bones, and a shinier coat of hair. We recommend keeping the same food and slowly weaning off the puppy to your preferred brand.
We offer Spay/Neuter to all our puppy purchasers at a fee of $175 for males (4-50 lbs) and $200 for females (4-20 lbs). The fee includes blood works, fluid and IV catheter.* (Prices may change without further notice)
We encourage customers to play with our puppies. We have four sanitized play rooms within our store that allow customers to spend time bonding with potential puppies. Play rooms are sanitized every after play and customers are asked to sanitize their hands before and after handling a puppy.
We are family owned and operated and have been in business for more than ten years now. We have made thousands of customers (locals, out-of-state, and out-of country) happy with their choice of puppy.